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How verification works
A badge on Copper Supply is a statement of fact: what we checked, and when. Nothing more. This page explains each level, what we never claim, how we look after your documents, and what to do if something goes wrong.
UnverifiedID checkedCompany checkedHas tradedGoods seen
The levels
Four levels, each with a clear limit
Every new member starts at Not verified (email confirmed only). Each level above it adds specific checks.
- Level 1ID checked
Identity checked
Government ID, live selfie and sanctions screening.
- Photo of a government ID, front and back
- A live selfie taken on the spot
- Name screened against international sanctions lists
What it doesn't prove: Proves the person is who they say. It says nothing about their company or their copper.
- Level 2Company checked
Company checked
Company registry, directors and sanctions on the company.
- Company registration certificate
- Directors and owners checked against the registry
- Proof of address and a sanctions check on the company
What it doesn't prove: Proves the company exists and the person can act for it. It does not prove the company holds stock.
- Level 3Has traded
Has traded
Past shipment papers reviewed by our team.
- Past bills of lading and invoices
- Inspection certificates from earlier shipments
- Licence or cadastre checks for producers
What it doesn't prove: Shows a real trading history that a person on our team reviewed. Past trades don't guarantee the next one.
- Level 4Goods seen
Goods seen
An independent inspector confirmed the material on site.
- An independent inspector visits the site or warehouse
- Material or plant confirmed on a stated date
- Expires and is re-checked
What it doesn't prove: Confirms what the inspector saw on that day. Stock moves, so always check the date.
The process
What happens when you apply
- Step 1
You send what the level needs
From the verification centre, photograph your ID, take a live selfie, or upload company papers. It works on a phone, and paper documents are fine.
- Step 2
A person reviews it
Our team checks the documents against registries and sanctions lists. Where we use an identity-check provider, a person still makes the decision.
- Step 3
You get a dated badge
If everything checks out, your badge shows the level and the date. If not, you see our notes and what to send next.
- Step 4
It expires, or is removed
Badges last 12 months and must be renewed. A badge is removed straight away if a fraud report against the member is upheld.
Go to the verification centre
L1 and L2 are included in Verified Trader. Genuine producers are verified free.
Our limits
What we never claim
- That a member has copper today, unless the badge is L4 and only on the date shown
- That a cargo meets its stated grade or weight
- That a deal is safe, or that we recommend a counterparty
- That a document is genuine because our checker found no problems
- Member numbers, deal volumes or reviews that aren't real
We never hold trade money
Copper Supply is not a party to your trade. We don't hold funds, take title to goods or act as escrow. Payment goes between buyer and seller, or through their banks or an escrow agent they choose.
If anyone asks you to pay Copper Supply to release cargo or unlock a deal, it is a scam. Report it.
The full wording is in our verification scope.
Your data
How we look after your documents
Private by default
Identity and trade documents are stored in private storage, never on public links.
Links that expire
When you or an authorised reviewer opens a file, it uses a link that stops working after a few minutes.
Rules in the database
Who can see what is enforced by the database itself, not just by the screens in the app.
Seen only when needed
ID documents are seen only by the people reviewing your verification. Other members never see them.
Copper Supply is operated by CSS International Ltd, a company registered in England and Wales under number 16110027. We process personal data under UK GDPR.
Read our privacy policy for what we collect, why, the companies that process it for us, and your rights.
Fraud
If something looks wrong
Report a scam
Tell us who it was and what happened. Add evidence if you have it. Reports are read by a person.
Report fraudTalk to us
For anything urgent, or if you think your account has been misused.
sales@copper.supply
Show people you are real.
Verification takes a few minutes on your phone. Your badge tells every counterparty exactly what we checked.